Our quality policy is derived from the corporate philosophy of our principals M/s KIA MOTORS. We strive to deliver utmost quality in customer service. Therefore, at the forefront of our approach to providing high quality is our quest to FIX IT RIGHT FIRST TIME (FRFT).
In order to realize this objective, we continue to employ latest and state-of-the-art technology in our Service Centers. Machines and tools will not simply do the job for us. The skill and motivation of the man behind the tool is the key to delivering quality.
We not only have a strict policy in selecting technicians and other staff but also continue to provide training to enhance their skills so that they are better prepared to deliver quality.